Urgent Hiring Work from Home opportunity in Reliance Jio-Coimbatore
Function/Business Area : - Customer Service
Location : - Coimbatore ( Work From Home)
Candidates should be from Coimbatore or maximum within 100kms from Coimbatore Job Responsibilities :
1. Manage all customer interactions as rostered within parameters
2. Demonstrate ownership on calls when contacted by customer
3. Respond to all customers in appropriate tone and language
4. Offer a solution-based approach for all customer interactions
5. Educate the customer at every given possible opportunity
6. Ensure updation of product, system, process and policy knowledge
7. Adhere to rostered timing, scheduled shifts and activities
8. Capture customer details and data relevant to the call or service 9. Resolve customer queries within agreed timelines
10.Manage outbound campaigns as per business requirement
11. Increase, develop and retain customer base through relationship
building and service
12. Follow all contact center policies, procedures, code of conduct and
Education Requirement : - 10 + 2 / Graduation degree in any discipline
Experience Requirement : - 0 to 6 month
Fresher with atleast 10+2 can apply
Interested candidates please contact Prerna HR
on Prerna1.Singh@ril.com reliance apply link :
https://www.naukri.com/job-listings-
urgent-hiring-work-from-home-opportunity-in-reliance-jio-coimbatore-reliance-industries-ltd-coimbatore-0-to-1-years-131221003050?utm_source=ambitionjobs
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