° Angel Broking Limited
•Associate Customer Experience | Equity Dealer
• Job Highlights : Fixed salary, Lucrative incentive, work from home
• Excellent oral / written communication skills required
• Experience : 0-5 years
• Location : jaipur, Delhi/ NCR, Mumbai (all areas) (WFH during covid)
• Salary : 2,25,000 - 3,00,000 PA
Grievances Handling, NISM, share Market, customer experience, inbound calls, equity, derivative, online trading
° Job Description
Roles and Responsibilities
• Responsibilities for handling queries of customer through inbound calls
• Ensure quick and efficient resolution of customer queries / grievances.
• Manage large amount of inbound calls in a timely manner
• Follow communication scripts when handling different topice
• Identify customer needs, clarify information and provide solutions
• Executive trades on behalf of customer
• Have a good positive attitude should be committed to the work
Desired Candidate profile
• NCFM/NISM VIII certification in capital markets, derivatives, and currency derivatives
• Good quantitative/ analytical skills
• Excellent oral/written communication skills required
• customer service, customer relationship, management, good knowledge of financial markets
• Good Internet connection is must
Perks and Benefits : Fixed salary, lucrative incentive, work from home
Interested candidate may also share resume at naina.gurang@angelbroking.com
Industry Type : ITES, BPO, KPO, LPO, Customer service, Operations
Role : Associate / Senior associate ( non technical)
Employment type : full time, permanent
Education : Any Graduate in any specialization
Apply : http://www.angalbroking.com
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