Flipkart job work from home (customer support voice job)

• Flipkart job (customer support voice job) Work from home

• Customer  support executive

• Eligibility : graduate

• Salary : 12000 to 18000 monthly

• City : Permanent Work from home

• Other eligibility criteria 

• Must have a laptop or a computer (good working condition) 

• Android mobile phone (preferably a latest version) 

• High speed internet connection (preferably border band/Wifi) 

• A silent room to work

• Fresher or experience, any field welcome, should be 18+

• Skills Required

• Any stream/ Any year pass out (should hold a valid full time Graduation certificate) 

• English & Hindi language (proficiency in both language is a must) 

• Job Description

• Mandatory 8 hours of login time including productive call handling time and idle time and at least 25 working days in the month. 

• Respond promptly to customer inquiries both on call and email response

• Resolve customer complaints

• Know the products inside and out so that you can answer queries and resole complaints

• Process order, from, application, and request

• keep record of customer interactions, transaction, comments and complaints

• Maintain positive, empathetic and a professional attitude towards customer at all times

• Ensure customer satisfaction and provide professional customer support

• About the company

• Flipkart

• Ecommerce • Private

 The Flipkart group is one of India's leading digital commerce entities and includes group companies Flipkart, Myntra, and Jabong. Flipkart is known for pioneering service such as cash on Delivery, No cost EMI and easy return customer centric innovation that have made online shopping more accessible and affordable for millions of Indians.